Privacy Policy

Last updated: October 2026

At OTTwala, your privacy and data security are of utmost importance. This Privacy Policy outlines the minimal data collected when you browse our storefront website and communicate with us.

1. Information We Collect

Because OTTwala functions as a catalogue and enquiry storefront without public user account registration or checkout gateways, we do not collect, request, or store your credit card information, bank credentials, or user passwords on this website.

When you contact us through WhatsApp, we receive the basic contact information associated with your WhatsApp profile (such as your phone number and display name) alongside your chosen subscription duration and inquiry text.

2. Cookies and Local Storage

Our website uses lightweight functional cookies and local storage exclusively to enhance your browsing experience. Specifically:

• ottwala_currency: Stores your preference between Indian Rupees (INR) and US Dollars (USD).
• ottwala_theme: Stores your preference between Light mode and Dark mode.

We do not deploy intrusive third-party cross-site advertising trackers or analytics spyware.

3. How We Use Your Information

Any contact details shared during a WhatsApp inquiry are used solely for:

• Confirming platform availability and subscription pricing for your selected duration.
• Delivering setup and account activation instructions.
• Providing technical customer support for active plans.

We never sell, trade, or distribute your contact details to third-party marketing companies.

4. Data Retention & Security

We implement appropriate technical measures to safeguard our server infrastructure, including PDO prepared statements, input sanitization, and restrictive server configurations. If you wish to delete your communication history with our support team, you can simply clear your WhatsApp conversation at any time.

5. Contact Regarding Privacy

If you have questions regarding this Privacy Policy, please email us at support@ottwala.in.